At SnuggleBuds Store, we strive to provide fast and reliable shipping, along with a hassle-free returns process. Read our Shipping and Returns Policy to learn more about our delivery options, shipping times, and how to initiate a return. Shop with confidence knowing that your satisfaction is our top priority.

Shipping Information

• We offer worldwide shipping to ensure that our customers can enjoy our products no matter where they are located.
• All orders are processed and dispatched within 1-3 business days, unless otherwise stated.
• Shipping times may vary depending on your location and the shipping method selected during checkout.
• For domestic orders, please allow 3-7 business days for delivery. International orders may take longer, depending on the destination.
• We provide tracking information for all shipped orders, allowing you to monitor the progress of your delivery.

Returns and Refunds

• We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns process.
• Please contact our customer support within 14 days of receiving your order to initiate a return.
• Items must be unused, in their original packaging, and in resalable condition to be eligible for a refund.
• Once we receive the returned items, we will inspect them and process the refund within 5-7 business days.
• Please note that return shipping costs are the responsibility of the customer, except in cases where the item received was defective or incorrect.

Exchanges

• If you wish to exchange an item, please follow the return process as described above and place a new order for the desired item.
• Exchanges are subject to availability. If the requested item is not available, a refund will be issued instead.

Damaged or Defective Items

• In the rare event that you receive a damaged or defective item, please contact our customer support immediately.
• We will guide you through the return process and arrange for a replacement or refund, depending on your preference.

Contact Us

• If you have any questions or concerns regarding shipping or returns, please feel free to contact our customer support team.
• You can reach us via email at [email protected] or by using the contact form on our website.
• We strive to respond to all inquiries promptly and provide the assistance you need.